🛡️ Responsible Gaming

hehebajeeResponsible Gaming Commitment at

Gaming is for fun — not stress or hardship. hehebajee believes every player has the right to enjoy games safely and mindfully. Our responsible gaming tools and guidelines are here to help you stay within the right limits.

18+
Adults Only
24/7
Support Services
5
Protection Tools Available
48h
Guaranteed Resolution
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Warning: Gaming is entertainment — not an investment or a source of income. Before playing on hehebajee, make sure you are over 18 and that you only wager what you can afford to lose. If something feels wrong, contact support right away.

Our Responsible Gaming Commitment

We have multiple safeguards in place to ensure your gaming experience on hehebajee stays enjoyable and in control at all times.

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Deposit Limit

Set daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases take effect after 7 days.

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Session Time Limit

Set a daily time limit for how long you want to play. When the time is up, hehebajee will automatically log you out and send you a notification.

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Cooling-Off Period

If you need a short break, suspend your account for anywhere from 24 hours to 30 days. No bets or deposits are possible during this period.

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Self-Exclusion

If you feel your gaming is out of control, you can close your account for anywhere from 6 months to permanently. During this period, you will not receive any marketing communications either.

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Reality Check

At set intervals, hehebajee will remind you how long you have been playing and how much you have won or lost. It is a highly effective way to stay aware.

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Account Security

Keep your account secure with a strong password and two-factor authentication. This prevents others from accessing your account and playing on your behalf.

What is Responsible Gaming and Why does it matter?

Responsible gaming means enjoying gaming mindfully, with a plan, and within your means. hehebajee believes that gaming is truly enjoyable only when a player understands what they are doing and why.

Online gaming is growing fast in Bangladesh. Many people play for leisure and entertainment. However, some may be at risk of crossing the line into irresponsible play. That is why hehebajee has put effective responsible gaming protections in place from the very start.

The core principle of responsible gaming is this — gaming is one part of your life, not all of it. It should never take priority over family, work, health, or relationships.

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hehebajee's commitment: We want every player to enjoy their games — within their limits. Our responsible gaming tools are completely free and available to use at any time.

Signs of Healthy Gaming Habits

  • You see gaming purely as entertainment, not as a source of income.
  • You do not feel down when you lose, and you do not get overly excited when you win.
  • You play within a set time and budget each day.
  • You prioritise spending time with family and friends over gaming.
  • You do not dip into emergency funds to chase losses.
  • Gaming does not affect your sleep, eating, or work.

Warning Signs — Don't Ignore Them

If you notice any of the following signs in yourself, stop and seek help right away:

Signs Level Tips
Chasing Losses by Continuing to Play Serious Take a Break Now — Contact Support
Feeling restless or irritable when not playing Serious Consider Self-Exclusion
Hiding Your Gaming from Family Moderate Take a Cooling-Off Period
Spending Money Meant for Essential Expenses on Gaming Serious Set a Deposit Limit
Neglecting work or studies because of gaming Moderate Enable Session Time Limit
Noticing that more time is passing than intended Mild Keep Reality Check On

Budget Planning — The First Step to Smart Play

The most effective way to game responsibly on hehebajee is to set a clear budget. After covering your monthly essentials — food, rent, your children's education, and emergency savings — set aside only a small portion of what remains for entertainment.

When setting your gaming budget, remember — this is money whose loss will have no impact on your daily life. Never play with borrowed money or by dipping into your savings.

Smart Budget Tips: Set aside a monthly gaming budget and apply a deposit limit on hehebajee at the start of each month. Once the budget runs out, take a break until the next month — that is responsible play.

Guidance for Family Members

If you are concerned about a family member's gaming, talk to them directly. Approach the conversation with empathy rather than criticism, and let them know you are there for them. Encourage them to use hehebajee's responsible gaming tools and help them seek professional support if needed.

Family members are welcome to reach out to our support team. We will handle all concerns confidentially and take appropriate action.

⚡ Quick Support
  • To set a deposit limit Account Settings → Limits
  • To take a cooling-off period Contact Support Directly
  • For Self-Exclusion Contact Us via Live Chat
  • Emergency Support Email [email protected]
🔴 Ask Yourself

Am I placing bigger bets to try to win back what I've lost?

Is gaming affecting my sleep or work?

Am I hiding my gaming from my family?

Am I using money set aside for essential expenses on gaming?

Are you feeling uneasy when you are not playing?

If you answer "Yes" to any of these, contact support right away.

✅ Healthy Gaming Checklist
  • ✓ Deposit Limit Active
  • ✓ Setting a Session Time Limit
  • ✓ Reality Check Enabled
  • ✓ Monthly Budget Set
  • ✓ Family Is Informed

Protection Tools How to Use

Activating hehebajee's responsible gaming tools is simple — just a few steps.

  • 1

    Log In to Your Account

    Log in to your account on hehebajee and click the profile icon in the top right corner.

  • 2

    Open Settings

    Go to "Account Settings" or "Security" in the menu. You will find the "Responsible Gaming" section there.

  • 3

    Choose Your Preferred Tool

    Deposit limit, session limit, reality check, or cooling-off — activate whichever one you need.

  • 4

    Set Limits

    Enter an amount or time and click the "Confirm" button. The limit will take effect immediately.

  • 5

    Get Help from Support

    For any concerns or to request self-exclusion, contact us immediately via live chat or email.

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Loss Limit

Once you have lost a set amount, hehebajee will automatically close your session. This is the most effective way to prevent chasing losses.

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Bet Limit

Decide on a maximum bet per round before you start playing. This helps you avoid placing large single wagers.

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Game Break

Get an automatic break every hour. It gives you a moment to pause, reflect, and stay grounded in reality.

External Support Organizations

Beyond hehebajee, there are specialist organizations in Bangladesh and internationally that offer completely free support for gaming addiction.

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Mental Health Counseling

Dhaka Medical College and other hospitals in Bangladesh have addiction specialists. Reach out to book an appointment, including on holidays.

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National Mental Health Services

The National Mental Health Programme (NMHP) of Bangladesh offers toll-free support. Contact your local hospital or health clinic for more information.

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Gamblers Anonymous

An international organisation providing support online and through in-person meetings in select countries. Your name and identity remain fully confidential.

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Online Community Support

There are responsible gaming and addiction recovery communities on Reddit, Discord, and other platforms. Connect and share with people who understand.

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Important: If you or someone you care about wants to break free from a gaming addiction, do not try to do it alone. Seek professional help — there is no shame in it. hehebajee's support team is available 24/7 and will assist you with complete confidentiality.

Frequently Asked Questions — Responsible Gaming

Answers to common questions about responsible gaming.

Reducing your deposit limit takes effect immediately. However, increasing it comes with a 7-day waiting period to give you time to reconsider.

No, your account does not reopen automatically once the cooling-off period ends. You can contact support to request reactivation when you are ready.

Self-exclusion suspends your ability to play, but any remaining balance or winnings in your account stay yours. You can withdraw them at any time. New deposits and gameplay will be blocked.

Yes, you can turn Reality Check on or off at any time. However, we recommend keeping it on at all times — it helps you stay more aware.

Self-exclusion only applies to hehebajee — not other sites. If your gambling problem is severe, we strongly recommend self-excluding from other platforms as well, or using GAMSTOP or a similar service that covers multiple sites.

hehebajee's support team is available 24/7. Reach us via live chat, email ([email protected]), or a support ticket. For international resources, Gamblers Anonymous and the National Council on Problem Gambling also offer information and assistance.

Responsible Gaming — A Commitment

Gaming on hehebajee is purely for entertainment — and that entertainment should always be safe and responsible. Use our tools, respect your limits, and reach out for help whenever you need it. We are here for you.

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